Discounts Reports show which promotions drive the most registrations—whether it's seasonal discounts, referral codes, or membership perks. Use them to identify your top-performing codes, evaluate marketing campaigns, and make data-driven decisions for future offers.
Where to find Discounts Reports:
- Go to Group Profile > Dashboard > Reports
- Under Discounts, choose either Top Discounts or Discounts Redeemed
Top Discounts Report
See which discount or membership offers are used most often so you can measure success and refine strategy.
- Code: Name of the membership or discount code.
- Type: Membership or Discount
- Count: Number of times the discount was used.
- Amount: Fixed amount discounted (shown only for fixed-amount discounts).
- Percentage: Percentage discounted (shown only for percentage-based discounts).
Discounts Redeemed Report
See who used a discount or membership, when they used it, and which event it applied to. Use it to track promotion effectiveness, monitor usage trends, and verify redemptions for clear, data-driven decisions.
- Order Date: When the discount/membership was applied at checkout.
- User: Player who used it (click the name to open user dashboard).
- Event: Event where the discount was applied.
- Discount: Title of the membership or discount.
- Code: Code entered at checkout.
- Percent: Percentage discounted
- Type: Membership or Discount.
- Date Refunded: Refund date (blank if not refunded)
Filter and export options
Refine and share insights easily with these options:
- Preset date ranges (Last 7 Days, Last 4 Weeks, etc.)
- Filter by region/time zone (e.g., Australia/Brisbane)
- Custom date range via calendar picker
- Export to CSV for deeper analysis
What you can learn
- Optimize promotions: Identify and replicate your best-performing codes.
- Track usage and refunds: See who used what and confirm refunds.
- Resolve issues quickly: Verify redemptions and support player claims.
- Plan smarter campaigns: Link code performance to marketing efforts.
Example use cases
If your referral code is used twice as often as a seasonal discount, you may want to expand your referral program.
Check Discounts Redeemed to verify whether a player’s discount was actually applied before issuing a refund.
If membership redemptions account for most usage, highlight memberships more prominently in your promotions.
If a seasonal discount underperforms, test new offers next season. By reviewing Discounts Reports regularly, you’ll sharpen your pricing strategy, boost player engagement, and make sure every promotion contributes to your group’s growth.
Questions? Send them our way: support@opensports.net