We maintain internal practices and procedures to ensure that we comply with this Policy as well as update it as our Service and activities change. We endeavour to maintain, and periodically update, practices and procedures that:
Ultimately, we use your personal information to provide you with the Service. More specifically, the purposes for which we collect, use, and disclose your personal information are to:
When you use the Service, your consent will be implied in certain circumstances, most often when you willingly and intentionally provide us with your personal information, including directly in writing or electronically.
We also rely on third parties for your consent when you access our offering using other services that you have disclosed your personal information to, and those services are permitted to disclose it to us. Examples of this include an SNS Account you use to log into your Account or devices on which you’ve enabled location data to be shared.
We may also seek your express consent to the collection, use or disclosure of your personal information. Most often, we will seek your express consent when it is highly sensitive or required for a new purpose. We may obtain your consent by your checking of a box, your acquiescence to an agreement or by you taking another affirmative action.
In order to facilitate and support the features of the Service, we collect personal information through the Service and through third-party services such as Facebook, Twitter, and LinkedIn. This personal information includes: first & last names, emails, gender, profile pictures, birthdate, and phone numbers.
We also collect personal information to contact you via telephone, email, text, postal mail, social media interaction, or other methods of communication, for reasons such as customer support.
We collect information connected to you from data made available by the device, browser, or software you use. Such information may include but is not limited to:
Additionally, we collect payment information when you make a payment using the Service. Such payment information may include but is not limited to: metadata (last 4 digits, card expiry, card brand), previous payment methods (for quick subsequent purchases) and account credit.
Primarily, this collected information is used to facilitate the purposes mentioned above. Uses include maintaining your Account, communicating with Organizations that host Events you participate in, enabling the organization of Events by Organizations, collecting and remitting payment for Events to Organizations, and improving our Service offering.
We also track areas of interest, including: the types of Events that interest you; information about how you interact with us or the Service, such as the products or services you view or share; and how you interact with us, Organizations, and other Users.
In certain situations, and with certain Organizations where the nature of the Events creates enhanced concerns about health and safety, for example for Events with minors or with school or youth Organizations, we may collect and use personal information that attracts heightened concerns of privacy and sensitivity, such as information about minors or health information, including allergies. We will treat this information with increased sensitivity and only use it to the extent that we are directed to by the Organizations that request we collect it.
We will not transfer your Personal Information to third parties without your express consent, except for as detailed in this Section. These third parties include our trusted service providers, Organizations, and advertisers.
We disclose your personal information to Organizations. This is to allow the Organizations to plan and carry out Events. This includes allowing the Organizations to use your personal information for: bookings (Facility, Event, leagues, tournaments, classes, etc.), memberships, attendance & check-in tracking, and for waiver agreements. Organizations may also use your personal information in accordance with their own privacy policies and procedures. For the more sensitive personal information we reference in the collection and use section above, we solely share that information with the Organizations that request we collect it.
We disclosure your personal information to service providers that we engage to help us provide the Services, including Payment Processors. The Payment Processors may also use your personal information in accordance with their own privacy policies and procedures.
We also share anonymized statistics pertaining to Users’ general behaviour.
We may also disclose or transfer your personal information to the extent required to by law or in the good faith belief that such action is necessary to: (i) comply with applicable laws or with legal process served on us; (ii) protect or defend our rights or property; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of our employees, users, or members of the public; or (iv) effect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains.
Please contact us should you desire an update, correction or other change to your personal information, and we will respond to your request as quickly as possible. See below for contact information.
Your personal information is protected for your privacy and security. We safeguard the security and confidentiality of your data using physical, technical, and operational procedures. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
Your information may be transferred to, and maintained on, computers located outside of your jurisdiction, where the privacy laws may differ from, and may not be as protective as those in your jurisdiction.
If you have any questions, comments or concerns please contact us electronically at email@example.com.
Last Updated September 4, 2023