Managing your group and events is made easier thanks to how we've set up our role based access control that has evolved over time from working with sports groups of all sizes. This guide will give you a breakdown of the different roles that can be assigned to your team and teach you how to assign roles as the group or event level.
A breakdown of the different admin roles
The chart details the specific group-level and event-level permissions for each admin role:
| Feature | Event Assistant | Event Manager | Event Admin | Group Admin |
|---|---|---|---|---|
| Create Events Edit, repeat & delete events | ✔ | ✔ | ✔ | |
| View & Check-in Attendees See who is going and track waitlist | ✔ | ✔ | ✔ | ✔ |
| View & Participate in Event Chat Answer questions from your participants | ✔ | ✔ | ✔ | ✔ |
| Remove Attendees See who is going and track waitlist | ✔ | ✔ | ✔ | |
| User Management Invite, approve, reject & remove users | ✔ | ✔ | ||
| Event Delegation Add admins & managers for events | ✔ | ✔ | ||
| Issue Refunds Manually refund event orders | ✔ | ✔ | ||
| Waivers Edit waiver required to join events | ✔ | |||
| Group Delegation Create and remove admins | ✔ | |||
| Access Codes Sharable invites for private groups | ✔ | |||
| Group Details Edit your group information and logos | ✔ |
Should I apply roles at the group level or event level
- Group Level: Roles applied at the group level are valid across all events within your group. This is most useful for full-time staff that should have access to all events automatically.
- Event Level: Roles applied at the event level are only applicable to that specific event. If you only want a user to have admin access for a few events then this is the best option.
Summary of admin roles
- Event Assistants are able to view the attendee list and check-in users, but not issue any refunds.
- Event Managers can do most things at the event level such as edit, repeat, and delete events, view and delete event attendees, and check players in, but cannot issue refunds.
- Event Admins have a bit more permission, including the ability to issue refunds for events, and add other event admins and managers to events. However, they can’t change group level settings (i.e., waivers, access codes, group details, group admins).
- Group Admins have control over your entire group and your events within your group. You can assign multiple Group Admins to your group.
How to assign roles at the group level
- Ensure the user is a member of your group on OpenSports.
- Go to your Group > Dashboard > Admin Roles
- You’ll see the different admin roles to choose from including Event Assistant, Event Manager, Event Admin, Group Admin. You'll also see a set of roles for league and tournament related tasks that aren't covered in this tutorial, but function in a similar fashion.
- Click “Add User” and type in the name of the Group member who you want to assign that role to. Click Add and you’ll see a check mark next to their name!
How to assign roles to specific events
- Once you have created your event, go to the event details page.
- Click on “Admin Roles” which will open a page that allows you to add members of your group to the Event Assistant, Event Manager or Event Administrator roles.
- Click “Add User” and type in the name of the Group member who you want to assign that role to. Click Add and you’ll see a check mark next to their name!
How to assign roles to specific events
Once you have created your event, go to the event details page, click on “Admin Roles” which will open a page that allows you to add members of your group to the Event Assistant, Event Manager or Event Administrator roles.
Now you won’t be alone running all of your events! If you have any questions on our admin roles feature, please email us at support@opensports.net.