Event creators can specify which tickets/how many tickets must be part of an order when they create an event on OpenSports.
Why use this tool:
- Let’s say it’s a parent-child event, and you want each parent to be required to purchase a parent ticket AND a child ticket.
- If it’s a youth event, and parents are signing up kids through the parents OpenSports account, but you want to be able to check in the youths’ name at the event
How to enable this feature
We switch on the “Required for order” button on a case by case basis. Let us know if you would like us to switch it on for you!
Set it up on the Web:
When creating an event and opening up spots/entering in ticket details, we’ve added this checkbox (“Required for Order”)
- Add the child’s/participants’ spot with the cost of the ticket. Check the Required for Order box
- Add the parents’ spot and se it to free. Check the Required for Order box
People who want to join the event will see the required tickets reflected like this:
Below is a screenshot of what happens when a user clicks Join.
- On the registration page, both of the required spots (parent and child) will automatically get added to the order. Below, you can see SPOT #1 has been added, and SPOT #2 (the child spot) has been added.
- Parents can easily fill in their child’s name, and the email address and phone # fields are optional.
- In the event of a parent having multiple children they want to sign up then they can still tap “Add a guest” to add them in:
Set it up on the App
When creating an event and opening up spots /entering in ticket details, we’ve added this toggle/checkbox (“Required for Order”).
- Add the parents’ spot and se it to free. Toggle on the Required for Order box
- Add the child’s/participants’ spot with the cost of the ticket. Toggle on the Required for Order box
- You will see a summary of the tickets available.
How users RSVP when parent and child tickets are required
Below is a screenshot of what happens when a user clicks Join.
- On the registration page, both of the required spots (parent and child) will automatically get added to the order. Below, you can see SPOT #1 has been added, and SPOT #2 (the child spot) has been added.
- Parents can easily fill in their child’s name, and the email address and phone # fields are optional.
- In the event of a parent having multiple children they want to sign up then they can still tap “Add a guest” to add them in:
Checking in attendees
- From the event page, click on Check-in attendees
- You will see a list of all parent and child registrations with the appropriate tags. From here, you can check in just the children if you’d like!
How this works with the waitlist
The waitlist handles required spots very well! When a user joins the waitlist for an event with 2 required spots, even though they are not prompted to select both spots when joining the waitlist, they do automatically join the waitlist with both of those spots. So, if a spot on the waitlist opens up to them, they can take both of the require spots.
What if there are more parent than children spots left
If there are 0 children spots left and 1 parent spot left and both are required then the user will no longer be able to place the order and will instead receive an error message explaining the situation. Likewise, if all of the required spots are taken, no matter how many non-required spots are left, those are considered taken too.
Questions? Send them our way: support@opensports.net