How to: Collect payment through the OpenSports app

Once you have an OpenSports account, you can post pickup games and collect payment to cover personnel/rental costs

Photo by Jimi Filipovski on Unsplash

The following article will be organized into the following helpful sections:

  1. Overview
  2. How to calculate what to charge players
  3. How to select the collect payment option via OpenSports
  4. How to obtain your payments
  5. Refunds
  6. Online dashboard to track payments received

1 — Overview:

OpenSports uses a payment system called Stripe that is fully integrated with our platform (web + iOS and Android app) so you can seamlessly collect event fees, or team payments.

Stripe receives 2.9% + $0.30 of each payment as a service fee to process the payment. OpenSports collects an additional 2.1% to provide you with integrated features that make managing your games incredibly easy!

2 — How to calculate what fees to charge:

A small transaction fee (5% + $0.30) will be taken from the total amount a game organizer charges per ticket.

For example, if you want to collect $10 from each player who RSVPs your game, you will want to charge $10.84 per ticket… see calculation below!

The following formula can be used to determine how much you should charge in order to collect the desired amount:

Amount to charge = (Desired amount to collect + $0.30) / 0.95

So, if you want to collect $10 per player, the calculation is:

Amount to charge = ($10 + $0.30) / 0.95 = $10.84

How does this compare with some of our competitors? Let’s just say that on top of charging a monthly fee to be an organizer on MeetUp, their transaction fee is around a whopping 8% + $0.50. So yes, OpenSports is the way to go 🥇

3 — Collecting payment through OpenSports:

In order to collect payment through OpenSports (iOS, Android, or Web), follow these steps using the images below:

  1. When you are in the “Create a Game” screen, you must select the option “Specify position, team, or price” by toggling it on to green (see Figure 1).
  2. You must input a Price in the Price field (such as $10) (see Figure 2).
  3. A field asking you to “Collect Payment via OpenSports” will appear, and you must toggle that on to green (see Figure 2).
  4. If you are a first time organizer collecting payment: Your game will be pending approval from someone from OpenSports. Once it is approved, it is live and players can start joining.

Notes:

  • If you do not toggle on the field “Collect Payment via OpenSports”, users will see the price of the game, but they will have to pay you through another means.
  • Once you have selected “Collect Payment via OpenSports”, ALL players who join your game/reserve a spot must pay through the app.
  • Accepted Cards: Visa, MasterCard, AmEx (debit not accepted at the moment).

Seeing who has paid

You will be able to see who has RSVP’d and paid, as players join.

4 — Obtaining funds:

E-Transfer: Once the funds are collected on OpenSports, they will be sent to you via an e-transfer. The e-transfer is sent to you within 36 hours of your game.

OpenSports Fee Structure: If you collect money through OpenSports (such as from players paying for a game that you posted), the fee for each transaction is 5% plus $0.30 of the amount you receive.

Payment provider: Stripe

5 — Refunds:

Refunds are sent manually by you, if you choose to refund a player. You may send a player a refund at any time after they have paid, through the app or the website.

Just tap on “Manage game” and you will see a list of the game attendees. Tap on the name of the person who you want to refund and tap “refund”. That’s it!

6 — Payments received dashboard (Web):

Web dashboard for payments received — So that you can manage your incoming funds!

An online dashboard for game organizers to track & manage the flow of funds from each player that joins their game(s) (Figure 3).

Below the green bar is a list of everyone that’s paid. You can tap on their name to see the receipt and even send them a refund.

Checklist:

  1. Send us your preferred e-mail address for receiving an e-transfer at alicia@opensports.ca.
  2. Post a game and start making money!

Now you’re ready to collect payment!

Questions? We are available every day to walk you through the steps if there are any issues. E-mail alicia@opensports.ca .