When players are credited or refunded, they will receive a message in their OpenSports chat (or email, if they are set up to receive notifications via email).
An account credit will arrive in their OpenSports account immediately for them to use towards another event/league/tournament within your group.
For refunds, the actual refund will come 5–10 days after receiving this message. Note: Players will have to check their own bank account to monitor when they actually receive the refund. It takes 5–10 days.
Below, you can see different notifications representing credits and refunds: