Changelog

You can now quickly see players' responses to custom questions right on the event check-in screen. This helps you better plan events and organize teams. Simply go to the check-in screen, click on "View Attendee Details," and select the questions you're interested in.

Group Member Forms significantly improve the ticket purchasing experience for leagues, tournaments, and events. Group admins can now set up these forms and select the data to collect from players, such as emergency contact information, skill level, or birth date. When players join a group on OpenSports or sign up for their next activity, they will be required to answer these questions. Key highlights include:

• Streamlined Data Collection: Players fill out the Member Form upon their first activity sign-up. They won’t need to re-enter data unless the form is updated. If new questions are added, players will be prompted to complete the form again during their next order. Previously provided responses will be carried over automatically, allowing players to update their information if necessary.
• Expanded Form Fields: Admins can choose field inputs such as textboxes, dropdowns, phone numbers, emails, dates of birth, or numerical fields when setting up questions.
• User-Level Access Control: Players can usually update their data at any time. However, you can restrict certain fields, allowing users to only enter data initially or preventing them from responding to a field altogether. For example, birth dates might be set as a one-time entry, while skill levels could be restricted if a coach assigns ratings.
• Granular Admin-Level Data Access: Group admins can always view and update their members’ data. They can also grant view or edit access on a per-question basis. For instance, event assistants might need access to view a player’s skill level but not their birth date.
• Data Import, Export, and Syncing: Admins can import Member Form data from existing systems into OpenSports and export data as a CSV file. Additionally, with our new Zapier trigger, data can be seamlessly synced to CRMs like Mailchimp, Hubspot, or Salesforce, or used to populate apps such as Google Sheets as soon as it’s entered.

To get started, visit your group Dashboard on the web, click ‘Settings’, and then select ‘Member Forms’. We’re excited to see how this feature benefits your organization!

Users can now sync their event and match schedules with their preferred calendar applications, like Apple Calendar, Google Calendar, and Outlook Calendar. Additionally, there’s an option to download an .ics file for those who want to use other calendar apps. Choose from different types of calendar subscriptions based on your role:

• Player Calendar: upcoming activities that you’ve joined
• Staff Calendar: upcoming activities that have been assigned to you
• Admin Calendar: upcoming activities for groups you administer

To sync your calendar, simply open the app and navigate to the first tab. Then, tap the icon in the top-right corner. For players, it’s a feed icon. For staff and admin accounts, it’s a “+” icon that on tap will open a menu with the “Sync Calendar” option.

When setting up an event, you have the option to input a custom skill level rather than choosing from the default system options. This feature is particularly useful for events accommodating multiple skill levels, like 'A / AA' in volleyball or '4.0 / 5.0' in pickleball or tennis.

You can now temporarily ban members from your organization. Banned users are prevented from signing up for events, leagues, and tournaments. If they have already registered for upcoming events or are on the roster for upcoming matches, staff will be unable to check them in and receive an error message clearly letting them know that the member is banned.

We've made updates to how event staff are charged for events they're managing. Here are the detailed configurations:

• Assigned Staff + Their Guests Receive Discount: Staff members assigned to an event can register and bring along any number of guests, all without any charges.
• Assigned Staff Receive Discount: Staff members assigned to an event can register without paying their registration fees. However, standard charges will apply to any guests they bring along.
• No Discount: Staff members assigned to an event will need to pay full price for themselves and any guests. Note that if you've set up discounts for staff separately, they'll be able to use those discounts automatically.

Note that the above discounts ONLY apply to staff assigned publicly or privately to events. Contact OpenSports Support with any questions.

You can now set the home team in bulk after selecting one or more matches from the match list. No notifications will be sent as a result of this operation.

Click the checkbox before either of the teams' name to mark that team as the home team. The un-checked team will be marked as the away team.

You'll find two new reports under the League and Tournament heading on the Reports page in the Admin Dashboard:

The Overview report gives a breakdown of revenue and number of registrations by UTM code. Analyze by source, campaign, or medium to optimize your marketing campaigns.

The Revenue report details the amount paid and refunded as well as the number of registered players and teams for each league / tournament.

By setting up a forfeit configuration for your league or tournament, captains and admins will be able to forfeit upcoming matches. Once a match is forfeited, both players and assigned staff members will be instantly notified, so nobody has to have the awful experience of showing up to an empty field!

Learn how to setup a forfeit configuration

Introducing dynamic carousel banners and widgets on the app that can be used to feature leagues, events, and other promotional activities. Contact OpenSports Support for activation during beta.

Admins can now show a markdown-enabled description at the top of the list of matches shown to players on the app, web, and any embedded schedules on your website. You can use this to inform players of when schedules will go live, or let them know of any other schedule-related information.

Take complete control over how the standings for your leagues and tournaments are displayed to your players using Standings Templates. Choose from one of our presets or create your own Standings Template to customize which stats are shown, how points are calculated, and how the standings are sorted. You can then reuse this template for any league or tournament you organize!