Membership holders (Players) with auto-renew memberships can cancel their contract renewal, but their membership benefits and payments will continue until the end of the contract period.
If you have a membership that auto-renews, you can click “Cancel Contract Renewal,” but the cancellation won’t take effect until the end of contract period. Read below for examples:
Below is a view of how a membership-holder who has a membership that renews can cancel their contract renewal.
View your memberships by going to your Player Profile > Click on the Settings gear > Click on Memberships. From here, you will be able to view all of your memberships > Click on the membership for which you want to cancel the contract renewal> Under the Details tab, click “Cancel Contract Renewal” .
From your OpenSports Profile (top right corner of the webpage), click on the Memberships tab in order to view the memberships you have purchased.
From the Memberships tab, Click on your membership card in order to view your membership details. You will see the “Cancel Contract Renewal” button.
The cancellation won’t take effect until the end of contract period.
From the Memberships tab, Click on the membership card for the membership that you would like to cancel.
It’s important to note that when you Cancel your Contract Renewal, you will not be sent a refund. It is up to you to contact the Group Administrators of the Group you held the membership in, to request a refund. Group Admins can send a refund at their own discretion. If a group admin does send you a refund, you will be notified about it in chat, and it will appear in your bank account 5–10 days after the refund is issued.
If you have questions about this topic please contact firstname.lastname@example.org 😊